Overflow and after-hours front desk for insurance agencies.

Independent insurance brokerages whose first notice of loss arrives by phone, often outside office hours.

What it does

• Takes first notice of loss and certificate requests, and pages the on-call broker when the loss cannot wait.
• Never gives a coverage opinion, quotes a premium, or says whether a claim will be paid — those are licensed acts.
• Every completed call is written up as a packet the agency can audit.

Pricing

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Talk to a person

Call +1 (604) 229-7496 or email vm@vernallc.com. Vancouver, British Columbia.

Calls are answered by an AI front desk. It captures what you need and a person calls you back; it does not give professional advice.